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Retail & e-commerce

Answer product questions, capture purchase intent and follow up on the channels your shoppers use.

Product guidance from maintained knowledge

Purchase requests and follow-up in one thread

Consent-based offers to eligible segments

See how it fits

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Built for your business · Education & training

Organise course enquiries before enrolment

Answer routine questions from maintained course information, collect applicant details and make admissions follow-up visible without treating an enquiry as acceptance or a reserved seat.

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Labeeq 17 open

S Sara Mostafa WhatsApp

Today

How much is the English course, and when does the next group start?

AI agent

AI agent The current brochure lists EGP 2,400 for 12 sessions and a Sunday group; admissions can confirm availability. English · Level 2Sun & Wed · 7pm

Great — reserve a seat for my son 🙏

Seat request receivedAdmissions enquiry · follow-up Tuesday

Type a reply…

S Sara Mostafa

Course interest · fee not collected

New education enquiry

What that looks like day to day

A maintained information desk

Use selected course, fee, schedule and application sources for routine answers, with a human route for eligibility, exceptions and information that may have changed.

Enquiry to accountable follow-up

Create a lead when appropriate, record source and owner, move the contact through your configured lifecycle and attach dated tasks for the next admissions action.

Targeted administrative updates

Send approved templates or supported channel messages to an eligible label, segment or imported list, then review provider states and handle replies in the inbox.

Starter pack · School, centre or academy

Ready for your first week in one click

When you sign up and pick your trade, Labeeq offers this pack. It installs the flows, AI agents and quick replies below, all switched off until you review them.

Flows6

Welcome someone new Greets a contact the first time they ever write in, and tags them so you can see where your new people come from.
Ask what they need Offers Sales, Support and Delivery as buttons, then labels and routes the conversation by whichever they tap.
Turn an enquiry into a deal Asks what the customer is after, opens a deal on your pipeline unless one is already open, and gives the owner a task to call them.
Chase a new deal while it is warm A working day after a deal opens, nudges the customer and reminds the owner — the follow-up that usually never happens.
Take a booking request Asks what they want to book and when, writes it down, and gives the team the job of confirming it — an appointment, a table, a viewing or a visit.
Thank a customer who bought Congratulates the customer the moment their deal is won and moves them on to your customer stage.

AI agents3

📚 Answer questions Answers what people ask using your own knowledge, and hands over the moment it is not sure. The first agent most businesses turn on.
🎯 Qualify a new enquiry Asks the few questions your team always asks, saves the answers on the contact, and passes on the ones worth a call.
📅 Take booking requests Collects what you need to book somebody in — what, when, and who — and hands a complete request to the team.

Quick replies3

Ask what they want to study /programme Happy to help 🎓 Which programme are you asking about, and who is it for?
Invite them to visit /tour The best way to decide is to come and see the place. Which day suits you for a visit?
Walk them through applying /apply I will take you through the application step by step — shall we start now?

Start with this pack

Nothing goes live on its own. Edit any of it before you switch it on.

Meet applicants and guardians on supported channels while your admissions and student systems remain authoritative.

WhatsApp Email Messenger Instagram SMS Telegram Viber LINE WeChat Website chat

Your first month on Labeeq

1
Add the website widget or connect supported channels, then define separate intake and privacy rules for applicants, learners and guardians.
2
Attach maintained fee, schedule and requirement sources and test ambiguous, outdated, eligibility and exception questions before enabling AI replies.
3
Create leads selectively, assign owners, use lifecycle stages for recorded progress and attach tasks for staff verification and follow-up.
4
Send tested term or course updates only to eligible groups, monitor provider states and route replies and opt-outs to an accountable queue.

Where Labeeq fits

Schools, academies and training providers that need organised pre-enrolment messaging and follow-up while admissions, learning and student-record systems remain the source of truth.

Setup checklist

Maintain course dates, fees, prerequisites, age rules, capacity and refund policies, with owners and review dates for every knowledge source.
Define the applicant fields, guardian handling, lifecycle stages, lead ownership and tasks that staff will use without collecting unnecessary sensitive data.
Test capacity changes, eligibility exceptions, duplicate parent and student records, minors, opt-outs and who may receive each administrative message.

Important boundaries

Labeeq is not a student information, learning management, admissions-decision, attendance, assessment or payment system. It does not reserve a seat or enrol a learner by itself.
AI can misread or outlive a source. Staff must confirm eligibility, availability, fees, schedules, accreditation, refunds and any academic, immigration or career guidance before reliance.
Protect learner and minor data, verify the recipient before sharing private records, and use an authorised student system rather than a broad campaign for grades or other sensitive results.
Campaign delivery and status depend on consent, provider policy, approved templates, plan allowances, service availability and provider charges; a sent status does not prove that a learner acted.