Labeeq for iPhone and Android is coming soon. Join the waitlist
Product comparison

Labeeq vs Wati

Both products now cover multiple messaging channels, automation, AI and sales follow-up. Compare Labeeq’s regional operating model and internal task calendar with Wati’s WhatsApp-centred commerce and newer channel set.

Start free trial See pricing

Wati vs Labeeq: feature by feature

Availability may depend on plan, channel, provider and configuration. Where a checkmark would oversimplify, the cell explains the boundary.

Labeeq Wati
Channels & inbox
WhatsApp via the official API
Instagram and Messenger Supported; Wati’s multi-channel Inbox guide lists Pro and Business eligibility
Telegram and email Not listed in Wati’s current official channel overview
RCS and TikTok
WhatsApp calling in the inbox
Website chat widget
Arabic & local fit
Arabic product interface with RTL Arabic public pages are available; verify workspace UI and RTL in trial
Arabic AI replies Arabic, English or match the customer; test your dialect AI and translation are available; test your dialect and plan eligibility
Published subscription pricing in regional currencies Pricing page varies by market, currency and billing term
Team & CRM
Seat model Plus has 3 seats with paid extras; Pro and Max list unlimited seats Growth has 3 with no extras; Pro has 5 and lists extras at $24/user/month
Contacts with full history
Visual sales pipeline Native deals with values and outcomes Built-in visual sales pipeline
Internal tasks and activity calendar Wati publishes one-to-one follow-up and pipeline tools; verify a general task calendar in trial
Cross-channel identity Duplicate suggestions require human merge approval Linked WhatsApp and Instagram chats when matching phone data is available
Automation & campaigns
Broadcast campaigns Monthly allowance varies by plan Growth lists 15,000/month; Pro and Business list unlimited with message charges
Visual flow builder
Monthly automation triggers 1,000 Plus · 2,000 Pro · 5,000 Max 1,000 Growth · 2,000 Pro · 5,000 Business
AI capacity and agents Text-agent credits on every plan; optional top-ups Co-pilot credits by plan; Astra availability or add-on status varies by offer
Platform
API and webhook limits 10k Plus; 200k Pro; 20m Max API calls, with webhook events 10k Growth with no webhooks; 200k Pro with limited webhooks; 20m Business with extensive webhooks
Automation connectors Zapier or n8n via configured link or webhook/HTTP setup Official overview lists Zapier, Make, Pabbly Connect and Zoho Flow
HubSpot and Salesforce A built-in CRM instead: deals, pipelines and companies live inside Labeeq Pricing lists HubSpot on Pro and Salesforce on Business
Free trial 14 days, no card 7 days
Check the official sources

These links support the competitor claims above. Labeeq claims are tied to the live product and pricing catalogue in this site.

Wati pricing Wati platform overview Multi-channel Team Inbox WhatsApp migration requirements

The plans, side by side

Labeeq
Plus 39 AED/mo
Pro 99 AED/mo
Max 189 AED/mo

From 39 AED/month — 14-day free trial, no card. Plus includes three seats and offers paid extras; Pro and Max list unlimited seats.

See pricing
Wati

Wati publishes market- and currency-specific prices for Growth, Pro and Business, with monthly, quarterly or annual billing. Messaging charges and optional add-ons are separate; the trial is 7 days.

  • Growth — 3 users, no additional users · 15,000 broadcasts · 1,000 automation triggers · 10,000 API calls/month
  • Pro — 5 users, additional users listed at $24/month · unlimited broadcasts · 2,000 triggers · 200,000 API calls
  • Business — 5 users, additional users listed at $69/month · 5,000 triggers · 20 million API calls · broader webhooks
  • Subscription, message-rate-card charges and optional add-ons are separate parts of Wati’s total cost

Reviewed against Wati's official public pages on 20 August 2026. Recheck before buying because plans change.

Where Labeeq may fit better

Choose the channel mix

  • Labeeq includes Telegram and email; Wati’s current overview instead highlights RCS and TikTok.
  • Both cover WhatsApp, Instagram, Facebook, SMS, website chat and calling paths, with plan and provider boundaries.
  • Neither page should imply a universal identity: Labeeq uses reviewed merges, while Wati links WhatsApp and Instagram when matching phone data exists.

Choose the follow-up model

  • Both products now publish a visual sales pipeline; this is no longer a Labeeq-only distinction.
  • Labeeq adds assigned internal tasks and an activity calendar linked to contacts or deals.
  • Labeeq keeps one contact lifecycle stage separate from multiple commercial deals and outcomes.

Compare plan boundaries

  • Labeeq publishes its prices and keeps the same feature catalogue across plans, with usage limits shown separately.
  • Wati changes seats, broadcasts, integrations, API/webhook capacity and advanced inbox capabilities by plan.
  • Compare AI credits, Astra eligibility, channel message charges and add-ons as separate line items.
And to be fair

Wati is no longer WhatsApp-only. It publishes RCS, TikTok, WhatsApp calling, a built-in sales pipeline, commerce integrations, WhatsApp Catalog and payment paths. If those WhatsApp-centred commerce tools match your stack, Wati may be the better fit.

How Labeeq connects conversations and follow-up

Each capability supports a different part of the customer workflow.

Omnichannel team inbox Bring WhatsApp, Instagram, Messenger, Telegram, email and web chat into one workspace, with assignment, notes and team replies. Omnichannel team inbox An AI teammate Answers from maintained knowledge in a configured language, runs enabled actions, and hands the conversation to a human under your rules. An AI teammate Sell and fulfil in chat Keep a catalogue with stock, let an AI agent or your team take the order in the conversation, then move it from new to delivered and message the customer at each step. Sell and fulfil in chat CRM & pipeline Keep contact history beside separate deals, values, outcomes and the lifecycle stages your team defines. CRM & pipeline Flows & automation Use visual triggers, conditions and actions to route, qualify, reply and escalate without writing code. Flows & automation Campaign outreach and replies Send approved WhatsApp templates to filtered audiences, then handle campaign replies in the shared inbox. Campaign outreach and replies Insight, not guesswork Review conversation volume, response and resolution times, team workload and the report filters available to your plan. Insight, not guesswork Lead capture and follow-up Keep enquiries from connected channels with the contact record, then use configured AI, routing, deals and tasks to manage the next step. Lead capture and follow-up Organised for busy periods Use ownership, team routing, statuses and workload reporting to keep peak-hour conversations visible and accountable. Organised for busy periods Sign-in and access controls Use encrypted connections, optional two-factor sign-in and passkeys, roles, phone masking and private-file checks as part of your security process. Sign-in and access controls
Labeeq vs Wati

Common questions

Who is Wati actually best for?

Evaluate Wati when WhatsApp commerce, Catalog, Shopify, RCS, TikTok, WhatsApp calling, its newer sales pipeline or its listed integration catalogue are central. Verify the exact plan because capabilities and limits differ substantially across Growth, Pro and Business.

How do I switch from Wati?

Export the contacts you are allowed to retain and map them into Labeeq, but do not assume conversations, automations, AI setup or every field will transfer. For WhatsApp, coordinate Meta business access, WABA and number eligibility, billing, templates and a tested cutover before disconnecting anything.

Does Labeeq do WhatsApp campaigns too?

Yes. Labeeq supports approved-template campaigns, audiences, sequences and recorded click/provider results. Delivery still depends on template approval, the messaging window, provider policy, consent and the plan’s monthly campaign allowance.

Will my WhatsApp message costs change?

Possibly. Wati separates subscription, its message-rate-card charges and add-ons. Labeeq separates its workspace subscription from charges made by the connected channel provider. Compare the same countries, categories and volumes before deciding.

Which currencies does Labeeq price in?

The pricing catalogue supports EGP, USD, SAR and AED views. Check the live pricing page and the currency used at checkout rather than converting a hard-coded number from this comparison.

Can my chatbot flows be rebuilt in Labeeq?

There is no one-click Wati flow importer. Map each trigger, condition, wait, message, data write and integration to Labeeq’s supported flow steps, then test entry, stopping, provider eligibility and human handoff before switching traffic.

Other comparisons Labeeq vs Respond.io Labeeq vs SleekFlow

Test the workflow before you move

Use the website widget or a secondary channel during the free trial. Plan any main WhatsApp-number migration separately.

Start free trial Talk to our team