Bring six supported channel types beside contacts, deals, tasks, automation, AI and reporting—then decide which parts of your current stack Labeeq can responsibly consolidate.
Cozy knit sweaterEGP 1,450In stock
A text agent can answer from maintained sources, send approved media, run enabled actions and hand off according to the rules you configure. Test real dialects and edge cases before launch.
Create separate deals from a conversation, add value and outcome, move them through your stages and keep follow-up tasks beside the contact history.
Ownership, teams, routing, business hours and optional AI help reduce ambiguity. Actual response time still depends on your staffing, provider and configuration.
Inbox, contact CRM, deals, automation, campaigns, tasks and reports share one workspace, reducing the handoffs your team has to maintain.
Use triggers, conditions and actions for greetings, qualification, labels and routing; use assigned tasks when a person still owns the next step.
Use supported channel APIs, configured Zapier or n8n links, webhooks and documented REST routes. Export and role controls remain available.
Connect the channel, create the commercial context and keep the next support or sales action visible in one workspace.
Meet customers on the channels you connect from one shared workspace.
Turn conversations into deals on a visual pipeline, tied to contacts and companies, with the next step scheduled.
Use maintained knowledge, routing and clear human handoff rules for routine support.
Each capability supports a different part of the customer workflow.
An AI teammate
Answers from maintained knowledge in a configured language, runs enabled actions, and hands the conversation to a human under your rules.
Sell and fulfil in chat
Keep a catalogue with stock, let an AI agent or your team take the order in the conversation, then move it from new to delivered and message the customer at each step.
CRM & pipeline
Keep contact history beside separate deals, values, outcomes and the lifecycle stages your team defines.
Flows & automation
Use visual triggers, conditions and actions to route, qualify, reply and escalate without writing code.
Campaign outreach and replies
Send approved WhatsApp templates to filtered audiences, then handle campaign replies in the shared inbox.
Insight, not guesswork
Review conversation volume, response and resolution times, team workload and the report filters available to your plan.
Lead capture and follow-up
Keep enquiries from connected channels with the contact record, then use configured AI, routing, deals and tasks to manage the next step.
Organised for busy periods
Use ownership, team routing, statuses and workload reporting to keep peak-hour conversations visible and accountable.
Sign-in and access controls
Use encrypted connections, optional two-factor sign-in and passkeys, roles, phone masking and private-file checks as part of your security process.
Use the website widget or a secondary channel, invite the responsible teammates and verify the full handoff during the free trial.
