Capture leads
Convert leads
Retain customers
Retail & e-commerce
Answer product questions, capture purchase intent and follow up on the channels your shoppers use.
Product guidance from maintained knowledge
Purchase requests and follow-up in one thread
Consent-based offers to eligible segments
Restaurants & cafés
Share menu information and organise delivery and reservation requests without calling each message a confirmed order.
Share a maintained menu or saved media
Collect structured delivery requests
Route reservation requests and staff tasks
Real estate
Collect property requirements, create accountable leads and keep viewing requests and follow-up work visible.
Capture budget, area and purpose
Lead and lifecycle records for follow-up
Viewing requests linked to internal tasks
Education & training
Share maintained course information and give every applicant enquiry an accountable next step.
Course details from selected sources
Applicant lifecycle and follow-up tasks
Consent-based administrative updates
Clinics & healthcare
Organise appointment requests and routine administrative questions with explicit clinical and privacy boundaries.
Appointment requests routed to staff
Internal tasks for administrative follow-up
Maintained hours and service information
Professional services
Collect service-request details, assign ownership and keep quote or consultation follow-up visible.
Structured intake with a team owner
Lead status and value recorded for follow-up
Dated tasks linked to the client record
From the blog
WhatsApp Business for Companies: Complete Guide
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