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Retail & e-commerce

Answer product questions, capture purchase intent and follow up on the channels your shoppers use.

Product guidance from maintained knowledge

Purchase requests and follow-up in one thread

Consent-based offers to eligible segments

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From the blog WhatsApp Business for Companies: Complete Guide Read the article

Built for your business · Real estate

Organise property enquiries before follow-up

Collect budget, area and purpose on supported channels, create a lead when appropriate, assign the conversation and keep viewing requests and follow-up work visible.

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Labeeq 17 open

A Ahmed Samy Messenger

Today

Is the 3-bedroom in New Cairo still available?

AI agent

AI agent Our latest listing source includes it; the team must confirm current availability. What budget range works for you? 3 bedrooms · New Cairo165 m² · EGP 4.2M

Around 4M, for living. Can I view it Saturday?

Requirements capturedBudget, area and purpose saved for review

Type a reply…

A Ahmed Samy

Viewing request · Saturday

New lead

What that looks like day to day

Collect requirements before a call

A flow can ask for budget, preferred area, property type and purpose, then route complete or exceptional enquiries to the right team queue.

A recorded sales follow-up

Create a lead with source, owner and value where appropriate, and move the contact through your configured lifecycle as staff verifies progress.

Viewing requests with an owner

Create an internal task from the conversation with a date, assignee and contact link. Confirm the appointment with the client only after staff checks the unit and calendar.

Starter pack · Property and real estate

Ready for your first week in one click

When you sign up and pick your trade, Labeeq offers this pack. It installs the flows, AI agents and quick replies below, all switched off until you review them.

Flows7

Welcome someone new Greets a contact the first time they ever write in, and tags them so you can see where your new people come from.
Turn an enquiry into a deal Asks what the customer is after, opens a deal on your pipeline unless one is already open, and gives the owner a task to call them.
Take a booking request Asks what they want to book and when, writes it down, and gives the team the job of confirming it — an appointment, a table, a viewing or a visit.
Send big deals to your best person When the deal on the table is worth more than your threshold, hands the conversation to a senior teammate and tells them why.
Chase a new deal while it is warm A working day after a deal opens, nudges the customer and reminds the owner — the follow-up that usually never happens.
Keep a moving deal moving Every time a deal changes stage, plans the next step for its owner so nothing stalls between stages.
Win back a deal you lost Leaves it a fortnight after a loss, then comes back once — warmly, and only once.

AI agents3

🎯 Qualify a new enquiry Asks the few questions your team always asks, saves the answers on the contact, and passes on the ones worth a call.
📅 Take booking requests Collects what you need to book somebody in — what, when, and who — and hands a complete request to the team.
📚 Answer questions Answers what people ask using your own knowledge, and hands over the moment it is not sure. The first agent most businesses turn on.

Quick replies3

Arrange a viewing /viewing Happy to arrange a viewing 🔑 Which day suits you, morning or afternoon?
Ask the budget /budget So I show you the right places — roughly what budget did you have in mind, and which area do you prefer?
Reassure about the paperwork /papers Everything is done properly and in writing. Shall I take you through the paperwork step by step?

Start with this pack

Nothing goes live on its own. Edit any of it before you switch it on.

Bring supported messaging enquiries into one inbox while listing and calendar systems remain authoritative.

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Your first month on Labeeq

1
Connect the supported channels you control and define how campaign, channel or manually supplied source values are recorded.
2
Use a tested flow to collect budget, area, property type and purpose, with a human route for financing, legal or exceptional questions.
3
Create leads selectively, assign an owner and use dated tasks for viewing requests and follow-up; staff still confirms every appointment and outcome.
4
Review recorded lead, lifecycle, source and owner trends, then audit missing values and external transaction outcomes before drawing conclusions.

Where Labeeq fits

Property sales or leasing teams that need structured messaging intake and accountable follow-up while their listing feed, CRM, calendar and transaction records remain separate sources of truth.

Setup checklist

Define the permitted intake questions, source values, lead fields, lifecycle outcomes, team ownership and service targets before automating qualification.
Maintain or integrate current listing facts and make uncertain availability, price, fee, handover and financing questions hand off to a trained person.
Test duplicate enquiries, one contact interested in several properties, reassignment, cancelled viewings, lost outcomes and access to sensitive contact data.

Important boundaries

Labeeq does not include a property portal or listing-feed sync by default and cannot independently verify that a unit, price or offer is still available.
A dated task is internal work, not a confirmed viewing or customer reminder. Booking confirmation and outbound reminders require staff action or a separately tested workflow or integration.
Automated questions and answers must follow applicable housing, advertising, privacy and anti-discrimination rules. Legal, mortgage, investment and suitability advice requires qualified human review.
Pipeline and source reports reflect the leads, lifecycle changes, owners and values recorded in Labeeq; they do not independently prove which channel caused a completed property transaction.