Labeeq — Conversations, sales and orders in one platform

The product

One platform instead of five tools

The inbox, AI, sales, orders, automation and campaigns share the same contact and the same history. No copying between apps.

Shared inbox

Your whole team replies from one place

Messages and comments from every channel arrive in order, get assigned to the right person, and everyone can see who owns what.

Automatic assignment to a teammate or an AI agent
Private notes and @mentions inside the conversation
Quick replies, voice notes and snooze
Facebook and Instagram comments next to direct messages

Learn more

AI agents

A sales and support team that never sleeps, with rules you write

Create an agent for each job in minutes. It answers in Arabic and English from your own information and does only what you allow.

Answers from your sources

Your website, files and catalogue, not guesswork

Takes orders

Collects the size and address and confirms the order

Follows up

Checks back when a customer stops replying

Hands over to a person

With a summary, so the customer never repeats themselves

Try an AI agent free How AI agents work

Omar HassanWhatsApp Sales agent

Do you deliver to Alexandria? How much? Sales agent Yes! Delivery to Alexandria is 60 EGP and takes two days. Want help choosing a size? I want the black shoe in 42 Sales agent In stock ✅ for 1,850 EGP. Send me your address and I’ll place the order now. Smouha, Fawzy Moaz Street The agent created order #1042 · 2,030 EGP Sales agent Order #1042 is placed 🎉 You’ll get a message when it’s out for delivery.

The agent replies automatically · you can step in any time

Everything your business needs

From the first message to a customer who comes back

Built for small and medium businesses that sell and serve their customers through conversations.

1 Capture

Meet customers where they are

10 messaging channels From WhatsApp to WeChat and your website chat

Post comments Reply in public or in private, and automate on keywords

Contacts Custom fields, imports and duplicate merges

Companies Group a client’s people under one record

2 Sell

Turn conversations into revenue

AI agents Replies, actions and handover to people Deals Weighted pipelines and a scheduled next step Orders and stock Catalogue, WhatsApp cart and order statuses Flows Branches, A/B tests and quiet hours

3 Retain

Service that brings them back

Campaigns Segments, templates and a safe sending pace Tasks and calendar Calls, meetings and reminders

Satisfaction and response times A survey after each conversation and first-response targets

Reports Conversations, team, deals, orders and AI

4 Scale

A platform that grows with you

Multiple workspaces Branches or brands under one bill

Roles and permissions Fine control for every member in every workspace

Integrations Zapier, n8n, Google Sheets and Meta conversions API and webhooks A fully documented API for developers

Solutions

Start with a ready-made pack for your trade, not a blank page

Each pack installs in a minute: flows, AI agents and quick replies written for your kind of business. Nothing goes live until you switch it on.

Retail shop For a shop with a counter — people ask before they come, and buy when they arrive. 7 workflows 6 AI agents 3 quick replies See the solution Online store For selling online — mostly cash on delivery, mostly through chat. 7 workflows 6 AI agents 3 quick replies Start with this pack Restaurant or café For a place people book a table at, or order food from. 7 workflows 5 AI agents 3 quick replies See the solution Clinic or medical centre For a clinic, a practice or a centre where every message is somebody’s appointment. 6 workflows 3 AI agents 3 quick replies See the solution School, centre or academy For a school, a training centre or an academy taking enrolments through chat. 6 workflows 3 AI agents 3 quick replies See the solution Property and real estate For selling or letting property, where one enquiry is worth chasing for weeks. 7 workflows 3 AI agents 3 quick replies See the solution Software and tech For a software or tech business supporting customers and selling at the same time. 7 workflows 3 AI agents 3 quick replies Start with this pack Services and trades For anyone who quotes a job, books a time and turns up: repairs, cleaning, beauty, consulting. 7 workflows 3 AI agents 3 quick replies See the solution

Coming soon to iOS and Android

Labeeq in your pocket. Reply to customers from anywhere

We are building the Labeeq mobile app on the same inbox your team already knows. Join the waitlist to get an invite before the public launch.

Every conversation from every channel, live
Instant notifications for new messages and chats assigned to you
Reply, send photos and files, and write private notes
Switch workspaces with a tap, with a secure sign-in

Join the waitlist

Coming soon on App Store Coming soon on Google Play

Conversations

Noor Store · 5 unread

OH Omar Hassannow Great, send it to this address

LI Layla Ibrahim2m Commented on your post: how much?

YN Youssef Nabil14m When will my order arrive?

SM Sara Mahmoud1h A quote for 20 seats

KA Karim Adel3h Thanks, it arrived 🙏

Labeeq · Assigned to youYoussef Nabil: When will my order arrive?

Youssef Nabil

Telegram · waiting 4m

I bought yesterday, when will the order arrive? Private note · SaraOrder #1038 left with the courier today Hi Youssef! Your order is out for delivery today and arrives tomorrow 🚚

Type a reply…

Security and privacy

Your customers’ data stays safe and under your control

Fine permissions, protected sign-in and clear legal documents, because your customers’ conversations are more than data.

Two-factor sign-in and passkeys Sign in without a password, or with an extra code

Roles and permissions Decide what each member sees and does in each workspace

Phone number masking Your team serves customers without seeing their numbers

Restricted API keys IP allowlists and a log of every write

Private files Attachments open only for members of the workspace

A complete legal library A data processing agreement and a subprocessor list

Read about security

Roadmap

Coming soon to Labeeq

What we are building now and what comes next. We update this list with every release.

Building now

iPhone app

The inbox and instant notifications on iPhone

Building now

Android app

The same experience on Android phones

Beta soon

TikTok channel

TikTok messages inside the shared inbox

Planned

Payment links

Send the customer a payment link from the order

Planned

Next to Google and Facebook sign-in

Pricing

Clear prices that start small and grow with you

Every plan includes unlimited channels, the shared inbox, the CRM and flows. Try any plan free for 14 days.

Prices in USD · also available in other currencies

Plus

For solo founders getting started

10 USD / month

Start free trial

3 seats
5,000 active contacts a month
15,000 campaign messages
1,000 automation runs
500 AI credits a month

Questions before you start

Didn’t find your answer? Our team replies on WhatsApp in Arabic and English.

Which channels does Labeeq support?

WhatsApp, Instagram, Messenger, Telegram, Viber, LINE, WeChat, email, SMS and your website chat, plus Facebook and Instagram post comments.

When is the mobile app coming?

We are building the iOS and Android apps now. Join the waitlist to get an invite to try them first.

Do I need a credit card to start?

No. The 14-day trial is completely free and needs no card.

Does the AI agent use my own information?

Yes. It answers only from the sources you add, runs only the actions you switch on, and hands over to your team under your conditions.

I have several branches or brands. Do I need several accounts?

No. Create a workspace for each branch inside one account, with one bill and limits shared between them.

Does Labeeq replace a separate CRM?

Labeeq comes with deals on weighted pipelines, companies, and a page for each contact whose timeline gathers notes, tasks and calls.

Your customer conversations, sales and orders in one platform