Both products put messaging next to a sales pipeline. Compare Labeeq’s Arabic interface, orders, social publishing and regional pricing with Kommo’s per-seat messenger CRM, Salesbot and comment automation.
Availability may depend on plan, channel, provider and configuration. Where a checkmark would oversimplify, the cell explains the boundary.
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|
Kommo | |
|---|---|---|
| Channels & inbox | ||
| WhatsApp via the official API | 1 number on Base, 3 on Advanced, unlimited on Pro | |
| Instagram, Messenger, Telegram | ||
| Email and SMS | Email sync and SMS integrations listed | |
| Website chat widget | ||
| Voice calls in the inbox | Through calling integrations such as JustCall | |
| LINE, WeChat and Viber | WeChat and Viber listed; LINE is not | |
| TikTok | Not yet; on our roadmap | |
| Arabic & local fit | ||
| Arabic product interface with RTL | Not offered; the interface comes in six languages, none of them Arabic | |
| Arabic AI replies | Arabic, English or match the customer; test your dialect | The AI agent switches languages; test Arabic and your dialect |
| Published subscription pricing in regional currencies | Published in USD only | |
| AI | ||
| AI agent answering from your knowledge | Up to 3 AI agents on Advanced and 50 on Pro; verify knowledge sources in trial | |
| Configured agent actions | Orders, inquiries, assignment, labels, fields, lifecycle, notes, follow-ups, close and flows | Fills lead cards, moves pipeline stages, sets tasks, books appointments and shares payment links |
| AI allowance | Included credits on every plan; monthly limits apply | 750, 1,250 or 2,250 AI credits per user a month, with no rollover |
| Customer voice notes | The agent reads photos and voice notes customers send | Voice-message handling on Pro |
| CRM, automation & campaigns | ||
| Contacts with full history | ||
| Sales tracking model | Several weighted pipelines with products, quotes and won/lost reasons, plus inquiries and lead scores | Board-style sales pipelines built around lead cards, with contacts, companies and tasks |
| Internal follow-up work | Tasks, calls and meetings on one calendar, personal booking links and Cal.com bookings | Tasks and a calendar; booking pages and scheduling links on Pro |
| Visual automation builder | Every plan; monthly trigger allowance applies | Salesbot no-code bots and pipeline automation from Advanced |
| Broadcasts and sequences | Eligible channels; plan and provider limits apply | Broadcasting on Advanced and higher; verify sequences in trial |
| Social publishing & comments | ||
| Schedule posts to Facebook and Instagram | Content studio drafts with AI and publishes or schedules to connected Pages and Instagram accounts once Meta’s publishing permission is on | Not listed on its official pages |
| Facebook and Instagram comments in the inbox | Public reply or private message from the inbox; depends on Meta’s comment permissions | Instagram public replies and DMs through Salesbot; Facebook comments get a private message, with public replies made on Facebook itself |
| Comment automation | Comment triggers start flows, such as a private reply to “price?” comments | Instagram comment replies on Advanced and higher; keyword replies on TikTok comments |
| Commerce & orders | ||
| Product catalogue with stock | Products with variants, prices and stock, plus a low-stock threshold | WhatsApp catalogues and product carousels; no native stock documented |
| Order board and status messages | Board from new to delivered, with a customer message on each status you choose | No native order board documented; verify shop integrations in trial |
| WhatsApp catalogue and cart | A connected WhatsApp catalogue cart becomes an order | WhatsApp catalogues listed; verify cart orders in trial |
| AI agent takes orders | Quotes only catalogue prices and places the order after the customer confirms | The AI agent shares payment links; verify order taking in trial |
| Platform | ||
| Public API and webhooks | Selected supported routes on every plan; monthly limits apply | Kommo API; webhooks on Advanced and higher |
| Automation connectors | Zapier or n8n through a configured link or webhook/HTTP setup | Integrations marketplace; verify Zapier and Make in trial |
| Billing term | Monthly or yearly | At least 6 months up front; monthly payment is not available |
| Several workspaces in one account | Plan, seats and AI credits pooled across branches or brands | Verify in trial |
| Mobile app | iPhone and Android app in testing; waitlist open | iOS and Android apps |
| Free trial | 14 days, no card | 14 days, no card |
These links support the competitor claims above. Labeeq claims are tied to the live product and pricing catalogue in this site.
From 499 EGP/month — 14-day free trial, no card. Plus includes three seats and offers paid extras; Pro and Max list unlimited seats.
See pricingBase is $25, Advanced $35 and Pro $45 per user a month, billed for at least 6 months ($150, $210 and $270 per user); Enterprise is custom. Monthly payment is not available, and every user on the account must be on the same plan. The trial is 14 days with no card.
Reviewed against Kommo's official public pages on 21 October 2026. Recheck before buying because plans change.
Kommo is a mature sales CRM built around messengers. It has a low per-seat entry price, Salesbot, strong Instagram and TikTok comment-to-DM automation, TikTok messaging, released iOS and Android apps and a large integrations marketplace. If your team works in English and wants a pipeline-first CRM with TikTok, it may be the better fit.
Each capability supports a different part of the customer workflow.
An AI teammate
Answers from maintained knowledge in a configured language, runs enabled actions, and hands the conversation to a human under your rules.
Sell and fulfil in chat
Keep a catalogue with stock, let an AI agent or your team take the order in the conversation, then move it from new to delivered and message the customer at each step.
CRM & pipeline
Run deals on weighted pipelines with their contacts, company, products, quotes and next step, and see why you win and lose.
Flows & automation
Use visual triggers, conditions and actions to route, qualify, reply and escalate without writing code.
Campaign outreach and replies
Send approved WhatsApp templates to filtered audiences, then handle campaign replies in the shared inbox.
Insight, not guesswork
Review conversation volume, response and resolution times, team workload and the report filters available to your plan.
Lead capture and follow-up
Keep enquiries from connected channels with the contact record, then use configured AI, routing, deals and tasks to manage the next step.
Organised for busy periods
Use ownership, team routing, statuses and workload reporting to keep peak-hour conversations visible and accountable.
Sign-in and access controls
Use encrypted connections, optional two-factor sign-in and passkeys, roles, phone masking and private-file checks as part of your security process.
Evaluate it when a pipeline-first sales CRM, Salesbot, TikTok or Instagram comment automation and per-seat pricing suit a team that works in English, Spanish, Portuguese, Turkish, Russian or Indonesian. Check the plan for each AI, bot and channel limit you need.
Export the contacts and deal data you are allowed to retain and map them into Labeeq’s contacts, companies and pipelines, but do not assume chat history, Salesbot flows, AI setup or every field will transfer. For WhatsApp, verify Meta business access, WABA and number eligibility, billing and templates before scheduling a tested cutover.
It depends on team size and term. Kommo charges per user with a 6-month minimum; Labeeq prices the workspace with seats included. Compare the same number of users, channels, AI use and billing term on both live pricing pages.
Kommo’s help centre lists six interface languages, and Arabic is not one of them. Labeeq’s interface is available in Arabic and English with RTL.
Treat Meta’s WhatsApp charges as separate from either subscription. The billing route can depend on the connected provider and account setup, so confirm it for both products before comparing totals.
Both trials run 14 days with no card. Use Labeeq’s website widget or a secondary channel for a side-by-side workflow test, and do not assume one WhatsApp API number can be connected to both platforms at once.
Use the website widget or a secondary channel during the free trial. Plan any main WhatsApp-number migration separately.