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Product comparison

Labeeq vs Kommo

Both products put messaging next to a sales pipeline. Compare Labeeq’s Arabic interface, orders, social publishing and regional pricing with Kommo’s per-seat messenger CRM, Salesbot and comment automation.

Kommo vs Labeeq: feature by feature

Availability may depend on plan, channel, provider and configuration. Where a checkmark would oversimplify, the cell explains the boundary.

Labeeq Kommo
Channels & inbox
WhatsApp via the official API 1 number on Base, 3 on Advanced, unlimited on Pro
Instagram, Messenger, Telegram
Email and SMS Email sync and SMS integrations listed
Website chat widget
Voice calls in the inbox Through calling integrations such as JustCall
LINE, WeChat and Viber WeChat and Viber listed; LINE is not
TikTok Not yet; on our roadmap
Arabic & local fit
Arabic product interface with RTL Not offered; the interface comes in six languages, none of them Arabic
Arabic AI replies Arabic, English or match the customer; test your dialect The AI agent switches languages; test Arabic and your dialect
Published subscription pricing in regional currencies Published in USD only
AI
AI agent answering from your knowledge Up to 3 AI agents on Advanced and 50 on Pro; verify knowledge sources in trial
Configured agent actions Orders, inquiries, assignment, labels, fields, lifecycle, notes, follow-ups, close and flows Fills lead cards, moves pipeline stages, sets tasks, books appointments and shares payment links
AI allowance Included credits on every plan; monthly limits apply 750, 1,250 or 2,250 AI credits per user a month, with no rollover
Customer voice notes The agent reads photos and voice notes customers send Voice-message handling on Pro
CRM, automation & campaigns
Contacts with full history
Sales tracking model Several weighted pipelines with products, quotes and won/lost reasons, plus inquiries and lead scores Board-style sales pipelines built around lead cards, with contacts, companies and tasks
Internal follow-up work Tasks, calls and meetings on one calendar, personal booking links and Cal.com bookings Tasks and a calendar; booking pages and scheduling links on Pro
Visual automation builder Every plan; monthly trigger allowance applies Salesbot no-code bots and pipeline automation from Advanced
Broadcasts and sequences Eligible channels; plan and provider limits apply Broadcasting on Advanced and higher; verify sequences in trial
Social publishing & comments
Schedule posts to Facebook and Instagram Content studio drafts with AI and publishes or schedules to connected Pages and Instagram accounts once Meta’s publishing permission is on Not listed on its official pages
Facebook and Instagram comments in the inbox Public reply or private message from the inbox; depends on Meta’s comment permissions Instagram public replies and DMs through Salesbot; Facebook comments get a private message, with public replies made on Facebook itself
Comment automation Comment triggers start flows, such as a private reply to “price?” comments Instagram comment replies on Advanced and higher; keyword replies on TikTok comments
Commerce & orders
Product catalogue with stock Products with variants, prices and stock, plus a low-stock threshold WhatsApp catalogues and product carousels; no native stock documented
Order board and status messages Board from new to delivered, with a customer message on each status you choose No native order board documented; verify shop integrations in trial
WhatsApp catalogue and cart A connected WhatsApp catalogue cart becomes an order WhatsApp catalogues listed; verify cart orders in trial
AI agent takes orders Quotes only catalogue prices and places the order after the customer confirms The AI agent shares payment links; verify order taking in trial
Platform
Public API and webhooks Selected supported routes on every plan; monthly limits apply Kommo API; webhooks on Advanced and higher
Automation connectors Zapier or n8n through a configured link or webhook/HTTP setup Integrations marketplace; verify Zapier and Make in trial
Billing term Monthly or yearly At least 6 months up front; monthly payment is not available
Several workspaces in one account Plan, seats and AI credits pooled across branches or brands Verify in trial
Mobile app iPhone and Android app in testing; waitlist open iOS and Android apps
Free trial 14 days, no card 14 days, no card
Check the official sources

These links support the competitor claims above. Labeeq claims are tied to the live product and pricing catalogue in this site.

The plans, side by side

Labeeq
Plus 499 EGP/mo
Pro 1,299 EGP/mo
Max 2,499 EGP/mo

From 499 EGP/month — 14-day free trial, no card. Plus includes three seats and offers paid extras; Pro and Max list unlimited seats.

See pricing
Kommo

Base is $25, Advanced $35 and Pro $45 per user a month, billed for at least 6 months ($150, $210 and $270 per user); Enterprise is custom. Monthly payment is not available, and every user on the account must be on the same plan. The trial is 14 days with no card.

  • Base — $25/user/month, billed $150/user for 6 months · 2,500 lead cards and 750 AI credits per user · 1 WhatsApp number and 1 Instagram account
  • Advanced — $35/user/month, billed $210/user for 6 months · 5,000 lead cards and 1,250 AI credits per user · broadcasting, no-code bots and up to 3 AI agents
  • Pro — $45/user/month, billed $270/user for 6 months · 10,000 lead cards and 2,250 AI credits per user · booking, up to 50 AI agents and unlimited channels
  • Enterprise — custom · single sign-on, priority SLA, scheduled backups and a dedicated account manager

Reviewed against Kommo's official public pages on 21 October 2026. Recheck before buying because plans change.

Where Labeeq may fit better

A team that works in Arabic

  • Labeeq has Arabic and English interfaces with RTL; Kommo’s interface comes in six languages, none of them Arabic.
  • Labeeq publishes subscription prices in several supported regional currencies; Kommo publishes USD only.
  • AI language behaviour is configurable, with an explicit reminder to test your real dialects and terminology before launch.

Workspace pricing, not per seat

  • Labeeq prices the workspace: Plus includes three seats, and Pro and Max list unlimited seats.
  • Kommo charges per user, with every user on the same plan and a minimum 6-month term.
  • Labeeq can be paid monthly or yearly; compare the same team size and term on both sides.

Beyond the pipeline

  • A product catalogue with stock and an order board keep the sale beside the conversation.
  • The content studio schedules Facebook and Instagram posts, and their comments arrive in the same inbox.
  • Comments can be answered in public or by private message from the inbox, on Facebook as well as Instagram.
And to be fair

Kommo is a mature sales CRM built around messengers. It has a low per-seat entry price, Salesbot, strong Instagram and TikTok comment-to-DM automation, TikTok messaging, released iOS and Android apps and a large integrations marketplace. If your team works in English and wants a pipeline-first CRM with TikTok, it may be the better fit.

How Labeeq connects conversations and follow-up

Each capability supports a different part of the customer workflow.

Omnichannel team inbox Bring WhatsApp, Instagram, Messenger, Telegram, email and web chat into one workspace, with assignment, notes and team replies. Omnichannel team inbox An AI teammate Answers from maintained knowledge in a configured language, runs enabled actions, and hands the conversation to a human under your rules. An AI teammate Sell and fulfil in chat Keep a catalogue with stock, let an AI agent or your team take the order in the conversation, then move it from new to delivered and message the customer at each step. Sell and fulfil in chat CRM & pipeline Run deals on weighted pipelines with their contacts, company, products, quotes and next step, and see why you win and lose. CRM & pipeline Flows & automation Use visual triggers, conditions and actions to route, qualify, reply and escalate without writing code. Flows & automation Campaign outreach and replies Send approved WhatsApp templates to filtered audiences, then handle campaign replies in the shared inbox. Campaign outreach and replies Insight, not guesswork Review conversation volume, response and resolution times, team workload and the report filters available to your plan. Insight, not guesswork Lead capture and follow-up Keep enquiries from connected channels with the contact record, then use configured AI, routing, deals and tasks to manage the next step. Lead capture and follow-up Organised for busy periods Use ownership, team routing, statuses and workload reporting to keep peak-hour conversations visible and accountable. Organised for busy periods Sign-in and access controls Use encrypted connections, optional two-factor sign-in and passkeys, roles, phone masking and private-file checks as part of your security process. Sign-in and access controls
Labeeq vs Kommo

Common questions

Who is Kommo actually best for?

Evaluate it when a pipeline-first sales CRM, Salesbot, TikTok or Instagram comment automation and per-seat pricing suit a team that works in English, Spanish, Portuguese, Turkish, Russian or Indonesian. Check the plan for each AI, bot and channel limit you need.

How do I switch from Kommo?

Export the contacts and deal data you are allowed to retain and map them into Labeeq’s contacts, companies and pipelines, but do not assume chat history, Salesbot flows, AI setup or every field will transfer. For WhatsApp, verify Meta business access, WABA and number eligibility, billing and templates before scheduling a tested cutover.

Is Kommo cheaper than Labeeq?

It depends on team size and term. Kommo charges per user with a 6-month minimum; Labeeq prices the workspace with seats included. Compare the same number of users, channels, AI use and billing term on both live pricing pages.

Can my team use Kommo in Arabic?

Kommo’s help centre lists six interface languages, and Arabic is not one of them. Labeeq’s interface is available in Arabic and English with RTL.

Are WhatsApp charges included in either subscription?

Treat Meta’s WhatsApp charges as separate from either subscription. The billing route can depend on the connected provider and account setup, so confirm it for both products before comparing totals.

Can I run both during a trial?

Both trials run 14 days with no card. Use Labeeq’s website widget or a secondary channel for a side-by-side workflow test, and do not assume one WhatsApp API number can be connected to both platforms at once.

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Test the workflow before you move

Use the website widget or a secondary channel during the free trial. Plan any main WhatsApp-number migration separately.