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Product comparison

Labeeq vs Gallabox

Both products sell to growing businesses in the Gulf over WhatsApp. Compare Labeeq’s Arabic interface, channel mix, own orders module and task calendar with Gallabox’s AED pricing, AI voice agents and long integration list.

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Gallabox vs Labeeq: feature by feature

Availability may depend on plan, channel, provider and configuration. Where a checkmark would oversimplify, the cell explains the boundary.

Labeeq Gallabox
Channels & inbox
WhatsApp via the official API
Instagram Direct messages and comments
Messenger and Telegram Not listed in its channel docs
Email and SMS Not listed in its channel docs
Website chat widget
Voice calls WhatsApp calling, plus phone and AI voice on Advanced and higher
LINE, WeChat and Viber Not listed in its channel docs
TikTok Not yet; on our roadmap Not listed in its channel docs
Connected-channel allowance No plan cap 1 WhatsApp, 1 Instagram and 1 web widget on Basic; add-on channels at AED 70 a month each
Arabic & local fit
Arabic product interface with RTL Verify Arabic workspace UI and RTL in trial; its docs do not establish it
Arabic AI replies Arabic, English or match the customer; test your dialect Test Arabic AI replies and your dialect in trial
Published subscription pricing in regional currencies Published in INR, USD and AED
AI
AI agent answering from your knowledge On web chat on every plan; on WhatsApp and Instagram, with a knowledge base, from Essential
Configured agent actions Orders, inquiries, assignment, labels, fields, lifecycle, notes, follow-ups, close and flows Core actions on every plan, API calls from Essential, and field extraction and scoring after a session
AI allowance Included credits on every plan; monthly limits apply 500, 2,000 or 8,000 AI credits a month; the agent stops when the wallet is empty
Voice AI agent Advanced and higher
CRM, automation & campaigns
Contacts with full history Contacts with dynamic segments
Sales tracking model Several weighted pipelines with products, quotes and won/lost reasons, plus inquiries and lead scores A deal board and lead scoring are shown on its site; verify the depth in trial
Internal follow-up work Tasks, calls and meetings on one calendar, personal booking links and Cal.com bookings Appointment management is marked coming soon; Calendly and Zoho Bookings integrations
Visual automation builder Every plan; monthly trigger allowance applies Bot builder with 5, 20 or 100 active flows by plan
Broadcasts and sequences Eligible channels; plan and provider limits apply Broadcasts on every plan; drip sequences from Essential
Social publishing & comments
Schedule posts to Facebook and Instagram Content studio drafts with AI and publishes or schedules to connected Pages and Instagram accounts once Meta’s publishing permission is on Not listed in its docs
Facebook and Instagram comments in the inbox Public reply or private message from the inbox; depends on Meta’s comment permissions Instagram comments; Facebook is not listed as a channel
Comment automation Comment triggers start flows, such as a private reply to “price?” comments Instagram public reply and first DM from post instructions
Commerce & orders
Product catalogue with stock Products with variants, prices and stock, plus a low-stock threshold Catalogue from Meta Commerce Manager; no native stock documented
Order board and status messages Board from new to delivered, with a customer message on each status you choose Order summaries in chat and Shopify order confirmation; no native order board documented
WhatsApp catalogue and cart A connected WhatsApp catalogue cart becomes an order Product cards, catalogue browsing, WhatsApp Payments and payment links on every plan
AI agent takes orders Quotes only catalogue prices and places the order after the customer confirms Verify in trial
Platform
Public API and webhooks Selected supported routes on every plan; monthly limits apply API keys and webhooks
Automation connectors Zapier or n8n through a configured link or webhook/HTTP setup Zapier, Make and Pabbly Connect
HubSpot and Salesforce A built-in CRM instead: deals, pipelines and companies live inside Labeeq HubSpot from Essential; Salesforce and Pipedrive from Advanced
Billing term Monthly or yearly Quarterly or yearly
Several workspaces in one account Plan, seats and AI credits pooled across branches or brands Verify in trial
Mobile app iPhone and Android app in testing; waitlist open iOS and Android apps
Free trial 14 days, no card 7 days, no card, with Basic features
Check the official sources

These links support the competitor claims above. Labeeq claims are tied to the live product and pricing catalogue in this site.

Gallabox pricing Supported channels Chat AI agent WhatsApp shop Instagram comment automation Moving from the WhatsApp Business App

The plans, side by side

Labeeq
Plus 499 EGP/mo
Pro 1,299 EGP/mo
Max 2,499 EGP/mo

From 499 EGP/month — 14-day free trial, no card. Plus includes three seats and offers paid extras; Pro and Max list unlimited seats.

See pricing
Gallabox

Prices are per workspace, billed quarterly or yearly: Basic is AED 549/month quarterly or AED 412 yearly, Essential AED 1,214 or AED 911, and Advanced AED 2,319 or AED 1,740; Enterprise is custom. The same plans are listed in INR and USD, and WhatsApp fees, add-on channels and AI voice minutes are separate.

  • Basic — AED 549/month billed quarterly, AED 412 billed yearly · 3 users · 500 AI credits · 5 active flows · 1 WhatsApp, 1 Instagram and 1 web widget
  • Essential — AED 1,214 quarterly, AED 911 yearly · 6 users, extra users AED 60 · 2,000 AI credits · 20 active flows · up to 3 add-on channels
  • Advanced — AED 2,319 quarterly, AED 1,740 yearly · 10 users, extra users AED 80 · 8,000 AI credits · 100 active flows · phone and AI voice
  • Enterprise — custom users, credits and flows · SSO, IP whitelisting and private-cloud options

Reviewed against Gallabox's official public pages on 21 October 2026. Recheck before buying because plans change.

Where Labeeq may fit better

Arabic interface and channel mix

  • Labeeq has Arabic and English interfaces with RTL; verify Gallabox’s workspace language during its trial.
  • Labeeq adds Messenger, Telegram, email, SMS, LINE, Viber and WeChat to WhatsApp, Instagram and website chat.
  • Facebook comments arrive in the same inbox as Instagram comments, with public or private replies.

Sales follow-up and orders

  • Native deals on weighted pipelines track commercial opportunities with value and won or lost outcomes.
  • Labeeq keeps its own product catalogue with stock and an order board that messages the customer on each status.
  • Assigned tasks, the activity calendar and booking links keep the next step beside the contact or deal.

Billing shape

  • Labeeq can be paid monthly or yearly; Gallabox bills quarterly or yearly.
  • Labeeq has no plan cap on connected channels; Gallabox charges for each add-on channel.
  • Compare AI credits, active-flow caps, voice minutes and WhatsApp fees as separate line items.
And to be fair

Gallabox publishes AED prices and offers inbound and outbound AI voice agents, WhatsApp calling, coexistence with the WhatsApp Business App, WhatsApp Payments and payment links on every plan, and a long list of CRM and marketing integrations. If voice agents, WhatsApp payments or those integrations are central, it may be the better fit.

How Labeeq connects conversations and follow-up

Each capability supports a different part of the customer workflow.

Omnichannel team inbox Bring WhatsApp, Instagram, Messenger, Telegram, email and web chat into one workspace, with assignment, notes and team replies. Omnichannel team inbox An AI teammate Answers from maintained knowledge in a configured language, runs enabled actions, and hands the conversation to a human under your rules. An AI teammate Sell and fulfil in chat Keep a catalogue with stock, let an AI agent or your team take the order in the conversation, then move it from new to delivered and message the customer at each step. Sell and fulfil in chat CRM & pipeline Run deals on weighted pipelines with their contacts, company, products, quotes and next step, and see why you win and lose. CRM & pipeline Flows & automation Use visual triggers, conditions and actions to route, qualify, reply and escalate without writing code. Flows & automation Campaign outreach and replies Send approved WhatsApp templates to filtered audiences, then handle campaign replies in the shared inbox. Campaign outreach and replies Insight, not guesswork Review conversation volume, response and resolution times, team workload and the report filters available to your plan. Insight, not guesswork Lead capture and follow-up Keep enquiries from connected channels with the contact record, then use configured AI, routing, deals and tasks to manage the next step. Lead capture and follow-up Organised for busy periods Use ownership, team routing, statuses and workload reporting to keep peak-hour conversations visible and accountable. Organised for busy periods Sign-in and access controls Use encrypted connections, optional two-factor sign-in and passkeys, roles, phone masking and private-file checks as part of your security process. Sign-in and access controls
Labeeq vs Gallabox

Common questions

Who is Gallabox actually best for?

Evaluate it when a WhatsApp-and-Instagram setup with AI voice agents, WhatsApp Payments, Shopify flows or its HubSpot, Salesforce and Zoho integrations is central. Check users, AI credits, active flows and add-on channels against your exact plan.

How do I switch from Gallabox?

Export the contacts you are allowed to retain and map them into Labeeq, but do not assume conversations, flows, AI agents or every field will transfer. For WhatsApp, verify Meta business access, WABA and number eligibility, billing and templates before scheduling a tested cutover.

Do both price in AED?

Yes. Gallabox lists AED next to INR and USD, billed quarterly or yearly. Labeeq’s pricing catalogue supports EGP, USD, SAR and AED views; check the currency used at checkout on both.

Does Labeeq have AI voice agents?

No. Labeeq has no voice calls; its AI agent works in text and can read photos and voice notes customers send. If AI phone calls are a requirement, Gallabox offers them on Advanced and higher.

Are WhatsApp charges included in either subscription?

Treat Meta’s WhatsApp charges as separate from either subscription; Gallabox bills them on top of its plans. Confirm the same countries, categories and volumes on both sides.

Can I run both during a trial?

Use Labeeq’s website widget or a secondary channel for a side-by-side workflow test. Do not assume one WhatsApp API number can be connected to both platforms at once; plan coexistence or migration against your Meta and provider setup.

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Test the workflow before you move

Use the website widget or a secondary channel during the free trial. Plan any main WhatsApp-number migration separately.

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