Connect Telegram, Viber, LINE and WeChat
Bring the chat apps your customers use into the inbox with a bot or an official account.
Each of these apps connects through a bot or an official business account that you create on the app's own platform. Labeeq then receives every message sent to it.
Telegram
- 1 Open @BotFather in Telegram and send /newbot. Follow the prompts and copy the token it gives you.
- 2 Paste the token in Labeeq and connect. The webhook is registered automatically.
Viber
- 1 Create a bot account in the Viber admin panel (partners.viber.com).
- 2 Copy the authentication token from the bot's Edit Info screen, paste it in Labeeq, and save. The webhook is registered automatically.
LINE
- 1 In the LINE Developers console, copy the Channel ID and Channel secret from the «Basic settings» tab.
- 2 On the «Messaging API» tab, turn «Use webhook» on.
- 3 Paste both in Labeeq and save. Labeeq issues the access token, registers the webhook and names the channel after your Official Account.
- 1 You need a verified WeChat Official Account. In its platform, open Settings → Basic configuration and copy the AppID and AppSecret.
- 2 Paste them in Labeeq with a webhook token (or keep the generated one) and save.
- 3 Copy the callback URL and token into WeChat's server configuration, choose plaintext message mode, and enable the server.
Customers usually have to message your bot first. After that, their conversation lives in the inbox like any other.
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