See what your flows did
The runs page shows how far contacts get in a flow, and each run step by step.
Every time a flow starts for a contact, that is a run. The runs page tells you whether a flow is doing what you meant — and where it stops.
Open the runs
- 1 Open Flows. The Runs column counts each flow's runs and Last run says when it last started.
- 2 Click the number of runs, or press Runs on the flow's canvas.
What you see
- The totals: runs started, running now, finished and stopped.
- «How far runs get» — each step with how many runs reached it. A step nobody reaches is a branch that never matches.
- The latest runs. Open one to see every step it took and what happened: ran, waited, skipped or failed — and jump to the conversation.
A step that fails again and again usually points outside the flow: a closed WhatsApp window, a template that is not approved, or an address your HTTP step cannot reach.
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