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See what your flows did

The runs page shows how far contacts get in a flow, and each run step by step.

Every time a flow starts for a contact, that is a run. The runs page tells you whether a flow is doing what you meant — and where it stops.

Open the runs

  1. 1 Open Flows. The Runs column counts each flow's runs and Last run says when it last started.
  2. 2 Click the number of runs, or press Runs on the flow's canvas.

What you see

  • The totals: runs started, running now, finished and stopped.
  • «How far runs get» — each step with how many runs reached it. A step nobody reaches is a branch that never matches.
  • The latest runs. Open one to see every step it took and what happened: ran, waited, skipped or failed — and jump to the conversation.

A step that fails again and again usually points outside the flow: a closed WhatsApp window, a template that is not approved, or an address your HTTP step cannot reach.

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